Contact Details
Address:
Kathriguppe, BSK 3rd STG, Bengaluru, India - 560085
Phone:
+91 8123333535
Mobile:
+91 8123333535
Email:
info@iroot.in
Working Times:
We Are Open All Days
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
On your PusherStudio portal, you will see "reports" in the dashboard. You can analyze the performance of each individual Push Notification you have sent. Each row in the table represents one of your messages. You are able to see the title of your message, how many subscribers received the message, how many of them opened the message, and finally what the click-through-rate is. You can use these statistics to improve your notification performance.
When you login to the PusherStudio portal, you will see an overview of your (in)active domains. Press the ''gear'' icon of the domain you want to edit so you can start configuring your domain settings.
Screenshot of the domain dashboard in the PusherStudio portal
You can edit several things:
The name and URL of your domain (Press the ''pencil'' icon on the right of your domain name). The domain name and URL listed here are for your own reference only. If you want to switch the domain you use PusherStudio on, your current subscribers will not be transferred to your new domain. Please contact us at info@iroot.in to transfer your subscribers.
(Paid plans) The notification image. Upload an image which will be shown on every notification sent from the selected domain.
(Paid plans) The custom opt-in message. Here you can change the title and body text of your custom opt-in request.
You can choose a vibration pattern for the device’s vibration hardware to emit when the notification fires. At the moment, this functionality is supported by Chrome, Opera, and Samsung browsers on Android up to version O.
Time to Live
The Time to Live value controls the period PusherStudio tries to deliver a message to your subscribers. This is especially useful for non-mobile devices which are not always online.
You can reduce the TTL for time-sensitive messages. That way, your subscribers won’t receive the messages after it stopped being relevant.
The maximum duration of a TTL messages can be set to 28 days (40320 minutes).
Yes, you can! Navigate to your account management page in the PusherStudio portal. Here you can upgrade your plan. If you’re coming from a free plan, we will collect your payment details. Otherwise, your upgraded plan will immediately become effective after successful payment!
This could have a variety of reasons. Please make sure that:
You have opted in to Push Notifications on your domain
You are not browsing in incognito (Chrome) or private (Firefox, Safari, Opera) mode
Your device is online
Your device is not in battery saving mode, preventing background processes
You haven’t cleared your browser data
PS: Be aware that iOS does not allow sending Push Notifications yet. Therefore, iOS users won't see the opt-in message nor receive any Push Notifications.
There can be a few reasons for this. First, check if you correctly embedded our code into your website. Next up, check if your domain is spelled correctly in the PusherStudio settings. Finally, you might have exceeded your plan limit, consider upgrading to a higher plan!
Yes. Please contact Customer support in order to make this change
The domain, on which you implement PusherStudio, will affect where your website visitors are requested to opt-in to Push Notifications. In most scenarios, you want to ask your visitors to opt-in on your homepage, which is the top-level domain.
To enable Push Notifications on your website, you should first register a domain. In your PusherStudio portal, click “New domain”. You can now enter a name to recognize your domain and the URL of your domain. Click 'Save' to confirm your domain. You can now further configure your domain.
If your website already makes use of google analytics, you can add a UTM code to the landing page URL field. If you haven’t used google analytics before, make sure to properly configure it before adding UTM codes.