This could have a variety of reasons. Please make sure that: You have opted in to Push Notifications on your domain You are not browsing in incognito (Chrome) or private (Firefox, Safari, Opera) mode Your device is online Your device is not in battery saving mode, preventing background processes You haven’t cleared your browser data PS: Be aware that iOS does not allow sending Push Notifications yet. Therefore, iOS users won't see the opt-in message nor receive any Push Notifications.

Yes, you can! Navigate to your account management page in the PusherStudio portal. Here you can upgrade your plan. If you’re coming from a free plan, we will collect your payment details. Otherwise, your upgraded plan will immediately become effective after successful payment!

Yes. Any change to the billing details will be applied from the first upcoming invoice and onwards.

You can choose a vibration pattern for the device’s vibration hardware to emit when the notification fires. At the moment, this functionality is supported by Chrome, Opera, and Samsung browsers on Android up to version O.

We take the utmost care in protecting your data. Your payment details are completely processed by our payment service provider who is PCI DSS compliant. All communication goes through HTTPS connections which are RSA-encrypted.

No need to worry, you can edit the domain from the settings page and add the correct domain name. This will not affect any running operations.

Make sure you have entered a company name. Besides that, ensure the format of the tax id is in accordance with the selected country.

Time to Live The Time to Live value controls the period PusherStudio tries to deliver a message to your subscribers. This is especially useful for non-mobile devices which are not always online. You can reduce the TTL for time-sensitive messages. That way, your subscribers won’t receive the messages after it stopped being relevant. The maximum duration of a TTL messages can be set to 28 days (40320 minutes).

PusherStudio offers native support for campaigns based on events available in the PusherStudio database.

Don't worry if you don't know how to install PusherStudio yourself. We have built in a useful function named Brief my Developer, inside the PusherStudio Dashboard. This way, you can ask a technical person (developer) in your area whether they want to do the installation for you. If you still can't figure it out, contact our Support or follow the Manual installation guide.