Yes, you can! Navigate to your account management page in the PusherStudio portal. Here you can upgrade your plan. If you’re coming from a free plan, we will collect your payment details. Otherwise, your upgraded plan will immediately become effective after successful payment!

Make sure you have entered a company name. Besides that, ensure the format of the tax id is in accordance with the selected country.

PusherStudio offers native support for campaigns based on events available in the PusherStudio database.

This could have a variety of reasons. Please make sure that: You have opted in to Push Notifications on your domain You are not browsing in incognito (Chrome) or private (Firefox, Safari, Opera) mode Your device is online Your device is not in battery saving mode, preventing background processes You haven’t cleared your browser data PS: Be aware that iOS does not allow sending Push Notifications yet. Therefore, iOS users won't see the opt-in message nor receive any Push Notifications.

No need to worry, you can edit the domain from the settings page and add the correct domain name. This will not affect any running operations.

We care deeply about your and your end-users’ privacy. We ensure GDPR compliance at all times. PusherStudio does not collect any personal information of your end-users. We do collect some of your personal information, which you can read more about in our privacy policy.

In some cases, it may occur that your visitors reject the custom opt-in and browser notification. There are two scenarios: A visitor can reject the first Push Notification opt-in. A visitor can accept the opt-in and block the browser notification. For the first scenario, the visitor is still able to accept the opt-in by refreshing the page or during his next visit to the website. In case the second scenario occurs and the visitor blocked Push Notifications but changes his mind and wants to accept Push Notifications, the best way to fix this problem is to clear the browser cache. If he decides to clear his cache, he should do the following; 1. Open up the browser 2. Go to settings 3. Find the setting to clear the browser data/history.

No! We only charge the monthly or yearly fees as listed on our pricing plans. We do not have any hidden costs.

We will notify you when you reach 50%, 80%, and 100% of your plan’s subscriber limit, so you will have plenty of time to consider an upgrade. We will send you an alert in your user profile so you always know! If you do hit the 100% limit, we will still register new subscribers for a limited period. However, you won’t be able to send them Push Notifications. When you upgrade your plan, these ‘sleeping’ subscribers will be reactivated.

Yes you can! With our Business plan you can add five users to your PusherStudio account and with the Enterprise plan you can even add 15 users. Every user can use the PusherStudio portal at the same time.