Contact Details
Address:
Kathriguppe, BSK 3rd STG, Bengaluru, India - 560085
Phone:
+91 8123333535
Mobile:
+91 8123333535
Email:
info@iroot.in
Working Times:
We Are Open All Days
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
We will notify you when you reach 50%, 80%, and 100% of your plan’s subscriber limit, so you will have plenty of time to consider an upgrade. We will send you an alert in your user profile so you always know!
If you do hit the 100% limit, we will still register new subscribers for a limited period. However, you won’t be able to send them Push Notifications.
When you upgrade your plan, these ‘sleeping’ subscribers will be reactivated.
There can be a few reasons for this. First, check if you correctly embedded our code into your website. Next up, check if your domain is spelled correctly in the PusherStudio settings. Finally, you might have exceeded your plan limit, consider upgrading to a higher plan!
We care deeply about your and your end-users’ privacy. We ensure GDPR compliance at all times. PusherStudio does not collect any personal information of your end-users. We do collect some of your personal information, which you can read more about in our privacy policy.
Make sure you have entered a company name. Besides that, ensure the format of the tax id is in accordance with the selected country.
You will be charged on a recurring basis, either monthly or yearly. We collect your payment details when you select your first paid plan.
After each successful charge, we will send you a billing receipt.
Check your user account profile to see your latest and upcoming invoices.
This could have a variety of reasons. Please make sure that:
You have opted in to Push Notifications on your domain
You are not browsing in incognito (Chrome) or private (Firefox, Safari, Opera) mode
Your device is online
Your device is not in battery saving mode, preventing background processes
You haven’t cleared your browser data
PS: Be aware that iOS does not allow sending Push Notifications yet. Therefore, iOS users won't see the opt-in message nor receive any Push Notifications.
Yes. Any change to the billing details will be applied from the first upcoming invoice and onwards.
You can with interval notifications. Head over to the campaigns feature and create a new campaign. Make sure to choose the campaign type interval event. Pick the frequency you would like to send notifications with and configure your timeline.
It's super easy to use PusherStudio on popular CMS vendors. For every domain you want to use PusherStudio on, generate an API key in the domain settings.
Copy this API key and input it in your CMS.
We currently support:
- Magento 2
- WordPress
- BigCommerce
- WooCommerce
- Shopify (coming soon!)
With PusherStudio, you can easily send scheduled notifications. Navigate to the Push Notifications tab in your portal and create a new notification like you're used to. Complete step 1 'compose' and click 'next' to go to step 2. Below the 'vibration pattern' field, you can switch on the 'scheduled sending' button and select an exact date and time to send your notification. Mind the time zone you're in which is listed above the date/time selector, and make sure you correctly select AM or PM time. When you're done, select 'Save Notification' (right corner). The notification is now saved to your scheduled menu!