Contact Details
Address:
Kathriguppe, BSK 3rd STG, Bengaluru, India - 560085
Phone:
+91 8123333535
Mobile:
+91 8123333535
Email:
info@iroot.in
Working Times:
We Are Open All Days
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Yes. Any change to the billing details will be applied from the first upcoming invoice and onwards.
If your website already makes use of google analytics, you can add a UTM code to the landing page URL field. If you haven’t used google analytics before, make sure to properly configure it before adding UTM codes.
Multi user means that you can have multiple users within one PusherStudio account. These users can all work together on the same domain, notifications and campaigns.
Yes. Please contact Customer support in order to make this change
If you wish to cancel your subscription, you can do so by contacting our support at info@iroot.in. After your current billing cycle ends, we will cancel your subscription.
You can with interval notifications. Head over to the campaigns feature and create a new campaign. Make sure to choose the campaign type interval event. Pick the frequency you would like to send notifications with and configure your timeline.
This can happen if the PusherStudio code snippet on your website has been added more than once or if you have added multiple snippets from different Web Push Notification service providers. Make sure to delete all pre-existing Push Notification Javascript files before using PusherStudio. Moreover, always make sure you are using the latest PusherStudio code. Finally, empty your site cache and reverse proxies such as CloudFlare if being used.
PS: iOS does not allow sending Push Notifications yet. Therefore, you won't be able to see the opt-in request on iOS devices.
No need to worry, you can edit the domain from the settings page and add the correct domain name. This will not affect any running operations.
Don't worry if you don't know how to install PusherStudio yourself.
We have built in a useful function named Brief my Developer, inside the PusherStudio Dashboard.
This way, you can ask a technical person (developer) in your area whether they want to do the installation for you.
If you still can't figure it out, contact our Support or follow the Manual installation guide.
We currently only accept credit cards, namely VISA, MasterCard, and American Express. We are actively working towards adding support for more payment methods such as PayPal and iDeal. Contact us at info@iroot.in if you have other payment requirements.