Contact Details
Address:
Kathriguppe, BSK 3rd STG, Bengaluru, India - 560085
Phone:
+91 8123333535
Mobile:
+91 8123333535
Email:
info@iroot.in
Working Times:
We Are Open All Days
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
We currently only accept credit cards, namely VISA, MasterCard, and American Express. We are actively working towards adding support for more payment methods such as PayPal and iDeal. Contact us at info@iroot.in if you have other payment requirements.
No! We only charge the monthly or yearly fees as listed on our pricing plans. We do not have any hidden costs.
In short, no. Our code is very basic and will not affect your website’s performance in any noticeable way.
To use PusherStudio, your website needs to be HTTPS-enabled. HTTPS makes your website more secure by encrypting the traffic between your server and your visitors. If your website is already HTTPS-enabled, great! If not, keep reading.
You have two options to add HTTPS to your website. The first option is that you ask your hosting provider to activate it for you. The second option is that you obtain an SSL certificate yourself, which can be done for free via Let’s Encrypt.
Subsequently, create an account with PusherStudio or Sign In. Go to your domain > Configuration > Installation. You could choose for manual installations or installation for extensions. With the extension, you only need to install and configure it, no need to go through the steps of 'Default Installation'.
If you want to install PusherStudio manually, download the Javascript file and add the file to the root directory of your website’s source code. If you manage the content of your website yourself, you can insert the files into the root folder. If you use a third party CMS such as Wordpress, you can add the files via the CMS portal. The last step is including the code snippet we generated for you in the of your website. Similar to the Javascript file, you can either add this yourself in the index.html, or input it via your CMS.
You can verify if you set everything up correctly by navigating to https://yourdomain.com/pusherstudio.js. If you do not get a 404 error, everything should be working!
That’s all, your website is now ready to send Push Notifications!
Yes, you can do this with our campaign feature. When you create a campaign, choose the type new subscriber event. Hereafter, you can design your drip campaign in the timeline.
Yes, you can! Navigate to your account management page in the PusherStudio portal. Here you can upgrade your plan. If you’re coming from a free plan, we will collect your payment details. Otherwise, your upgraded plan will immediately become effective after successful payment!
When you upgrade your subscription, you are pro-rated any unused time on your old plan. The pro-rated amount is exclusive of any tax. On the new plan, you will pay less tax for the first month, as the tax is calculated over the new fee minus the pro-rated amount. In total, the amounts add up and the correct amount of tax is paid.
In some cases, it may occur that your visitors reject the custom opt-in and browser notification.
There are two scenarios:
A visitor can reject the first Push Notification opt-in.
A visitor can accept the opt-in and block the browser notification.
For the first scenario, the visitor is still able to accept the opt-in by refreshing the page or during his next visit to the website.
In case the second scenario occurs and the visitor blocked Push Notifications but changes his mind and wants to accept Push Notifications, the best way to fix this problem is to clear the browser cache. If he decides to clear his cache, he should do the following; 1. Open up the browser
2. Go to settings
3. Find the setting to clear the browser data/history.
Yes, with our campaigns feature, you can configure multiple notification campaigns. Define rules when subscribers enter your campaign and design the timeline. You are in full control of when subscribers receive particular notifications. You can even override particular timeline settings to control specific events.
If you wish to cancel your subscription, you can do so by contacting our support at info@iroot.in. After your current billing cycle ends, we will cancel your subscription.