In some cases, it may occur that your visitors reject the custom opt-in and browser notification. There are two scenarios: A visitor can reject the first Push Notification opt-in. A visitor can accept the opt-in and block the browser notification. For the first scenario, the visitor is still able to accept the opt-in by refreshing the page or during his next visit to the website. In case the second scenario occurs and the visitor blocked Push Notifications but changes his mind and wants to accept Push Notifications, the best way to fix this problem is to clear the browser cache. If he decides to clear his cache, he should do the following; 1. Open up the browser 2. Go to settings 3. Find the setting to clear the browser data/history.

This could have a variety of reasons. Please make sure that: You have opted in to Push Notifications on your domain You are not browsing in incognito (Chrome) or private (Firefox, Safari, Opera) mode Your device is online Your device is not in battery saving mode, preventing background processes You haven’t cleared your browser data PS: Be aware that iOS does not allow sending Push Notifications yet. Therefore, iOS users won't see the opt-in message nor receive any Push Notifications.

Yes, with our campaigns feature, you can configure multiple notification campaigns. Define rules when subscribers enter your campaign and design the timeline. You are in full control of when subscribers receive particular notifications. You can even override particular timeline settings to control specific events.

If you forgot your password, you can reset it at the login page. Simply click “forgot your password?” below the login fields and you will be sent a link to reset your password. If you still can’t login to your account, contact support at info@iroot.in, with subject “account”.

Every time a website visitor allows you to send them Push Notifications via PusherStudio, (s)he clicks "allow" on their browser prompt. This action triggers the creation of a subscription object which PusherStudio receives. Using this, we can reach your subscriber's browser. Each of these subscription objects has a status, active or inactive. With every Push Notification you send, we check the subscription status. Every active subscription object counts as a subscriber in your plan. In your portal, you have an overview of your active subscribers and your Push Notification performance.

No need to worry, you can edit the domain from the settings page and add the correct domain name. This will not affect any running operations.

Time to Live The Time to Live value controls the period PusherStudio tries to deliver a message to your subscribers. This is especially useful for non-mobile devices which are not always online. You can reduce the TTL for time-sensitive messages. That way, your subscribers won’t receive the messages after it stopped being relevant. The maximum duration of a TTL messages can be set to 28 days (40320 minutes).

You can with interval notifications. Head over to the campaigns feature and create a new campaign. Make sure to choose the campaign type interval event. Pick the frequency you would like to send notifications with and configure your timeline.

The easiest way to unsubscribe from the Push Notifications is to clear the cache from your browser. Clear your browser cache by doing the following: 1. Open your browser 2. Go to settings 3. Find the option to clear your browser history/data 4. Delete all or recent data. After you've deleted your browser cache, you won't receive push notifications any more from the websites you've opted-in. If you ever decide to receive Push Notifications again, simply go to the website you wish to receive Push Notifications from and opt-in again.

Yes, you can do this with our campaign feature. When you create a campaign, choose the type new subscriber event. Hereafter, you can design your drip campaign in the timeline.