We now charge tax on top of the subscription price. If you are a business, you can remit the tax from your local tax authority.

No need to worry, you can edit the domain from the settings page and add the correct domain name. This will not affect any running operations.

This can happen if the PusherStudio code snippet on your website has been added more than once or if you have added multiple snippets from different Web Push Notification service providers. Make sure to delete all pre-existing Push Notification Javascript files before using PusherStudio. Moreover, always make sure you are using the latest PusherStudio code. Finally, empty your site cache and reverse proxies such as CloudFlare if being used.  PS: iOS does not allow sending Push Notifications yet. Therefore, you won't be able to see the opt-in request on iOS devices.

We currently only accept credit cards, namely VISA, MasterCard, and American Express. We are actively working towards adding support for more payment methods such as PayPal and iDeal. Contact us at info@iroot.in if you have other payment requirements.

Yes, definitely! All you need to do is include our import script to the first line of your service worker file and have our snippet added to the of your website. However, please note you can not use multiple push notification services at the same time. Make sure there is only one service using the Push API

Yes, we do. You will receive a compliant invoice which you can use for your administration.

Don't worry if you don't know how to install PusherStudio yourself. We have built in a useful function named Brief my Developer, inside the PusherStudio Dashboard. This way, you can ask a technical person (developer) in your area whether they want to do the installation for you. If you still can't figure it out, contact our Support or follow the Manual installation guide.

Every time a website visitor allows you to send them Push Notifications via PusherStudio, (s)he clicks "allow" on their browser prompt. This action triggers the creation of a subscription object which PusherStudio receives. Using this, we can reach your subscriber's browser. Each of these subscription objects has a status, active or inactive. With every Push Notification you send, we check the subscription status. Every active subscription object counts as a subscriber in your plan. In your portal, you have an overview of your active subscribers and your Push Notification performance.

This could have a variety of reasons. Please make sure that: You have opted in to Push Notifications on your domain You are not browsing in incognito (Chrome) or private (Firefox, Safari, Opera) mode Your device is online Your device is not in battery saving mode, preventing background processes You haven’t cleared your browser data PS: Be aware that iOS does not allow sending Push Notifications yet. Therefore, iOS users won't see the opt-in message nor receive any Push Notifications.

PusherStudio offers native support for campaigns based on events available in the PusherStudio database.