iOS special requirements for web push notifications
iOS has some additional requirements for web push notifications. First requirement: Add to Home Screen If your PWA is opened inside a browser tab on iOS, then the notifications... More Details
Welcome to PusherStudio
Engage with all your visitors, on their phone.Send powerful Push Notifications straight from your website and reach all your visitors directly on their mobile device. No native app needed, just a 5 minute installation.
Latest Articles
The latest articles from our blog, you can browse more
What happens to the push subscription when you clear data from browser?
A user visits a website and subscribes to the notifications. Then, after some time, he opens the browser settings and clicks "clear data" in order to remove the history and all t... More Details
How to build a custom notification prompt with Tailwind and PusherStudio
Let's see how to design a custom prompt for asking notification permission using Tailwind CSS. Although you cannot replace the native permission prompt defined by the browser, i... More Details
Google is removing the inactive and unreachable push subscriptions
Have you noticed an increase in the number of invalid subscriptions that return 404 when you send a notification? That can be related to a recent change in the Chrome push servic... More Details
How to send notifications with JavaScript (in 10 lines of code)
It's very simple to display a native notification using JavaScript. <script> function showNotification() { Notification.requestPermission().then(permission => {... More Details
Is it possible to display newlines inside web notifications?
You can include newlines and line breaks inside the body of web notifications. Newline characters (\n) work properly on all major browsers (like all the other Unicode characters... More Details
Web Push Notifications: multiple accounts on the same browser
How can you manage push notifications when a user uses multiple accounts on the same browser? What can you do if multiple users use the same device / browser? For example: Us... More Details
Send recurring web notifications to re-engage your users
Recurring web notifications (e.g. every day, every week, every month, etc.) can be a simple strategy to re-engage your website users. Here's some examples of recurring notificat... More Details
Add analytics to web push notifications
How can you collect analytics for web push notifications (e.g. clicks)? If you have a website that sends web push notifications you probably want to collect some stats, includin... More Details
Domain redirect and web push notifications
Have you ever wondered what happens to the subscribers that receive your notifications if you decide to migrate to a new domain? The first thing to notice is that the push ... More Details
Why the image is not displayed in the web push notification?
In this article we give some tips for troubleshooting, in case the image of a web push notification is not displayed. Image format Some image formats, like SVG may not be ... More Details
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
You will be charged on a recurring basis, either monthly or yearly. We collect your payment details when you select your first paid plan.
After each successful charge, we will send you a billing receipt.
Check your user account profile to see your latest and upcoming invoices.
This can happen if the PusherStudio code snippet on your website has been added more than once or if you have added multiple snippets from different Web Push Notification service providers. Make sure to delete all pre-existing Push Notification Javascript files before using PusherStudio. Moreover, always make sure you are using the latest PusherStudio code. Finally, empty your site cache and reverse proxies such as CloudFlare if being used.
PS: iOS does not allow sending Push Notifications yet. Therefore, you won't be able to see the opt-in request on iOS devices.
If you forgot your password, you can reset it at the login page. Simply click “forgot your password?” below the login fields and you will be sent a link to reset your password. If you still can’t login to your account, contact support at info@iroot.in, with subject “account”.
In some cases, it may occur that your visitors reject the custom opt-in and browser notification.
There are two scenarios:
A visitor can reject the first Push Notification opt-in.
A visitor can accept the opt-in and block the browser notification.
For the first scenario, the visitor is still able to accept the opt-in by refreshing the page or during his next visit to the website.
In case the second scenario occurs and the visitor blocked Push Notifications but changes his mind and wants to accept Push Notifications, the best way to fix this problem is to clear the browser cache. If he decides to clear his cache, he should do the following; 1. Open up the browser
2. Go to settings
3. Find the setting to clear the browser data/history.
Time to Live
The Time to Live value controls the period PusherStudio tries to deliver a message to your subscribers. This is especially useful for non-mobile devices which are not always online.
You can reduce the TTL for time-sensitive messages. That way, your subscribers won’t receive the messages after it stopped being relevant.
The maximum duration of a TTL messages can be set to 28 days (40320 minutes).
This could have a variety of reasons. Please make sure that:
You have opted in to Push Notifications on your domain
You are not browsing in incognito (Chrome) or private (Firefox, Safari, Opera) mode
Your device is online
Your device is not in battery saving mode, preventing background processes
You haven’t cleared your browser data
PS: Be aware that iOS does not allow sending Push Notifications yet. Therefore, iOS users won't see the opt-in message nor receive any Push Notifications.
With our page visit campaigns, you can! Create a new campaign of this type and select which page should be the trigger for one or more notifications to be sent. You can choose a specific page, or a group of pages which begin or end with some specific text. For example, a clothing shop could choose all jackets by selecting “page starts with” and input the text “category/jackets/”
There can be a few reasons for this. First, check if you correctly embedded our code into your website. Next up, check if your domain is spelled correctly in the PusherStudio settings. Finally, you might have exceeded your plan limit, consider upgrading to a higher plan!
You can choose a vibration pattern for the device’s vibration hardware to emit when the notification fires. At the moment, this functionality is supported by Chrome, Opera, and Samsung browsers on Android up to version O.
We take the utmost care in protecting your data. Your payment details are completely processed by our payment service provider who is PCI DSS compliant. All communication goes through HTTPS connections which are RSA-encrypted.
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