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Contact Details

Address:

Kathriguppe, BSK 3rd STG, Bengaluru, India - 560085

Phone:

+91 8123333535

Mobile:

+91 8123333535

Get in touch with us by filling contact form below

Frequently asked questions

Find clear answers to common questions and past inquiries, Clear answers to common curiosities.

No need to worry, you can edit the domain from the settings page and add the correct domain name. This will not affect any running operations.
We take the utmost care in protecting your data. Your payment details are completely processed by our payment service provider who is PCI DSS compliant. All communication goes through HTTPS connections which are RSA-encrypted.
We care deeply about your and your end-users’ privacy. We ensure GDPR compliance at all times. PusherStudio does not collect any personal information of your end-users. We do collect some of your personal information, which you can read more about in our privacy policy.
This could have a variety of reasons. Please make sure that: You have opted in to Push Notifications on your domain You are not browsing in incognito (Chrome) or private (Firefox, Safari, Opera) mode Your device is online Your device is not in battery saving mode, preventing background processes You haven’t cleared your browser data PS: Be aware that iOS does not allow sending Push Notifications yet. Therefore, iOS users won't see the opt-in message nor receive any Push Notifications.
You will be charged on a recurring basis, either monthly or yearly. We collect your payment details when you select your first paid plan. After each successful charge, we will send you a billing receipt. Check your user account profile to see your latest and upcoming invoices.
In some cases, it may occur that your visitors reject the custom opt-in and browser notification. There are two scenarios: A visitor can reject the first Push Notification opt-in. A visitor can accept the opt-in and block the browser notification. For the first scenario, the visitor is still able to accept the opt-in by refreshing the page or during his next visit to the website. In case the second scenario occurs and the visitor blocked Push Notifications but changes his mind and wants to accept Push Notifications, the best way to fix this problem is to clear the browser cache. If he decides to clear his cache, he should do the following; 1. Open up the browser 2. Go to settings 3. Find the setting to clear the browser data/history.
If you wish to cancel your subscription, you can do so by contacting our support at info@iroot.in. After your current billing cycle ends, we will cancel your subscription.
There can be a few reasons for this. First, check if you correctly embedded our code into your website. Next up, check if your domain is spelled correctly in the PusherStudio settings. Finally, you might have exceeded your plan limit, consider upgrading to a higher plan!
Yes, with our campaigns feature, you can configure multiple notification campaigns. Define rules when subscribers enter your campaign and design the timeline. You are in full control of when subscribers receive particular notifications. You can even override particular timeline settings to control specific events.
On your PusherStudio portal, you will see "reports" in the dashboard. You can analyze the performance of each individual Push Notification you have sent. Each row in the table represents one of your messages. You are able to see the title of your message, how many subscribers received the message, how many of them opened the message, and finally what the click-through-rate is. You can use these statistics to improve your notification performance.