You can choose a vibration pattern for the device’s vibration hardware to emit when the notification fires. At the moment, this functionality is supported by Chrome, Opera, and Samsung browsers on Android up to version O.

This can happen if the PusherStudio code snippet on your website has been added more than once or if you have added multiple snippets from different Web Push Notification service providers. Make sure to delete all pre-existing Push Notification Javascript files before using PusherStudio. Moreover, always make sure you are using the latest PusherStudio code. Finally, empty your site cache and reverse proxies such as CloudFlare if being used.  PS: iOS does not allow sending Push Notifications yet. Therefore, you won't be able to see the opt-in request on iOS devices.

In some cases, it may occur that your visitors reject the custom opt-in and browser notification. There are two scenarios: A visitor can reject the first Push Notification opt-in. A visitor can accept the opt-in and block the browser notification. For the first scenario, the visitor is still able to accept the opt-in by refreshing the page or during his next visit to the website. In case the second scenario occurs and the visitor blocked Push Notifications but changes his mind and wants to accept Push Notifications, the best way to fix this problem is to clear the browser cache. If he decides to clear his cache, he should do the following; 1. Open up the browser 2. Go to settings 3. Find the setting to clear the browser data/history.

You can with interval notifications. Head over to the campaigns feature and create a new campaign. Make sure to choose the campaign type interval event. Pick the frequency you would like to send notifications with and configure your timeline.

Yes. Please contact Customer support in order to make this change

PusherStudio offers native support for campaigns based on events available in the PusherStudio database.

On your PusherStudio portal, you will see "reports" in the dashboard. You can analyze the performance of each individual Push Notification you have sent. Each row in the table represents one of your messages. You are able to see the title of your message, how many subscribers received the message, how many of them opened the message, and finally what the click-through-rate is. You can use these statistics to improve your notification performance.

Yes. Any change to the billing details will be applied from the first upcoming invoice and onwards.

No, they don’t! The great thing about PusherStudio is that you can send web-based Push Notifications. Once your website visitors have opted in to your Push Notifications, they will receive the notifications straight from your website, no mobile app needed.

If you wish to cancel your subscription, you can do so by contacting our support at info@iroot.in. After your current billing cycle ends, we will cancel your subscription.