Contact Details
Address:
Kathriguppe, BSK 3rd STG, Bengaluru, India - 560085
Phone:
+91 8123333535
Mobile:
+91 8123333535
Email:
info@iroot.in
Working Times:
We Are Open All Days
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
We support all major browsers, including:
Chrome (Desktop + Mobile)
Firefox (Desktop + Mobile)
Microsoft Edge (Desktop)
Opera (Desktop + Mobile)
Safari for Mac
Please note that iOS does not currently support Web Push Notifications. As soon as Apple provides support for iOS, we will implement this for use with PusherStudio.
You can choose a vibration pattern for the device’s vibration hardware to emit when the notification fires. At the moment, this functionality is supported by Chrome, Opera, and Samsung browsers on Android up to version O.
If you forgot your password, you can reset it at the login page. Simply click “forgot your password?” below the login fields and you will be sent a link to reset your password. If you still can’t login to your account, contact support at info@iroot.in, with subject “account”.
We will notify you when you reach 50%, 80%, and 100% of your plan’s subscriber limit, so you will have plenty of time to consider an upgrade. We will send you an alert in your user profile so you always know!
If you do hit the 100% limit, we will still register new subscribers for a limited period. However, you won’t be able to send them Push Notifications.
When you upgrade your plan, these ‘sleeping’ subscribers will be reactivated.
Yes. Please contact Customer support in order to make this change
Every time a website visitor allows you to send them Push Notifications via PusherStudio, (s)he clicks "allow" on their browser prompt.
This action triggers the creation of a subscription object which PusherStudio receives. Using this, we can reach your subscriber's browser.
Each of these subscription objects has a status, active or inactive. With every Push Notification you send, we check the subscription status.
Every active subscription object counts as a subscriber in your plan.
In your portal, you have an overview of your active subscribers and your Push Notification performance.
No need to worry, you can edit the domain from the settings page and add the correct domain name. This will not affect any running operations.
There can be a few reasons for this. First, check if you correctly embedded our code into your website. Next up, check if your domain is spelled correctly in the PusherStudio settings. Finally, you might have exceeded your plan limit, consider upgrading to a higher plan!
It's super easy to use PusherStudio on popular CMS vendors. For every domain you want to use PusherStudio on, generate an API key in the domain settings.
Copy this API key and input it in your CMS.
We currently support:
- Magento 2
- WordPress
- BigCommerce
- WooCommerce
- Shopify (coming soon!)
Don't worry if you don't know how to install PusherStudio yourself.
We have built in a useful function named Brief my Developer, inside the PusherStudio Dashboard.
This way, you can ask a technical person (developer) in your area whether they want to do the installation for you.
If you still can't figure it out, contact our Support or follow the Manual installation guide.